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What size bouquet should I order?
Our bouquets come in Small, Standard, Deluxe and Supreme. Size is about how many stems go into the bouquet — and which flowers they are — not just how big it looks. Even our Small, which starts at $50, contains at least 10 stems, because a bouquet needs that many to look full and balanced. (For reference, a dozen roses is 12 stems.)
A smaller bouquet can still be precious: premium flowers like peonies, roses and hydrangeas cost more stem for stem, so a compact bouquet of premium blooms can be worth more than a big, loose bunch of simpler flowers.
And you can also order by budget. Just key in the amount you would like to spend — whether it's $50, $300 or $500, going small or going big, both are fine — and we will design a bouquet within your budget. The only requirement is that the amount is $50 or more, which is our minimum for flowers.
For more detail, see our blog post The Truth About $50 Small Bouquets: https://www.chezjoy.ca/blogs/n
Do you use lilies or strongly scented flowers?
By default, no. Many of our customers have allergies, and many have pets — so out of care for them, we do not use high-pollen or strongly scented flowers such as lilies in our regular arrangements.
If you specifically want lilies or another flower, just let us know at least one week in advance, and we can pre-order them for you.
When will my flowers arrive?
Our carrier picks up from our shop in the morning, then delivers in two time windows, by location:
- East of Bathurst Street: 1:30–5:30 p.m.
- West of Bathurst Street: 6:00–10:00 p.m.
Please keep your delivery location's window in mind, so you know when to expect your flowers. Free GTA delivery on orders over $100.
Deliveries outside the GTA — for example Newmarket, Oakville or Brampton — have special delivery time windows, and some areas are not served every day. If your delivery is outside the GTA, please check with us first, and we will confirm the delivery day and time window for your area, case by case.
Can I choose an exact delivery time?
If you need a specific time window, we recommend ordering through our Uber Eats store. Uber Eats delivery is point to point, so we can offer same-day delivery — and you can even schedule delivery for the time window you want.
Can I come to the shop to buy flowers?
We are an online florist, and we do not offer walk-in shopping. If you would like to pick up, please order online first, then book an appointment to collect. We do not have a payment terminal in the shop.
This is deliberate: it lets our small team focus fully on designing your flowers, instead of splitting our attention with walk-in retail — which is more extra work than we can handle well right now.
How do I choose flowers for an occasion?
There is no single right answer — it depends on your taste, your cultural background, and your budget. The easiest way is to use our Send Flower service: tell us your budget, who the flowers are for, the occasion, your preferred colour theme and wrapping style — and leave the rest to us.
Send Flower: https://www.chezjoy.ca/product
Questions? WhatsApp us at 647-281-1058 — Chez Joy Florist, Richmond Hill, ON | www.chezjoy.ca